Portail du réseau de la santé et des services sociaux de la régionde la Capitale-Nationale

Is your life or that of someone close to you in danger?

Is your health at risk in the short term?

Do you need care quickly?

Go to the nearest emergency department.

• How do I get to the emergency department?
• How does the emergency department work?
• How do I know if I should go the emergency department?

• If you need an ambulance, dial 9-1-1; you will be billed for the cost of the ambulance trip
• By taxi, and bring along someone you know if you can
• By car, driven by someone you know

Emergency departments treat cases based on their seriousness and the number of other cases present.

1. You (or the person with you) register at the front desk.
2. You will be shown to the waiting room or to a stretcher.
3. A nurse will evaluate your state of health.
4. You will return to the waiting room or wait on a stretcher until a doctor is available.
5. The doctor will evaluate your condition and provide the treatment required.

Dial 8-1-1 if you are not sure if your condition means you should go to the emergency department.

A nurse from Info-Santé will answer your questions and suggest the best resource for your situation.