Do you have a health problem and you want to see a doctor or a nurse the same day?
Do you have a chronic illness and are looking for a family doctor?
There are resources available to help.
A nurse from Info-Santé can give you advice about your health problem or that of someone close to you. If necessary, the nurse can suggest the best resource for you to consult. This service is available 24 hours a day, 365 days a year.
If you need to see a doctor, find out if your family doctor or usual medical clinic offers walk-in services. It is a good idea to go to your usual clinic, as your medical file is available there. Your test results, treatments and prescriptions will all be kept in the same place.
You can arrange a walk-in medical consultation:
Health network clinics offer walk-in medical consultations 7 days a week:
Before you see a doctor, a nurse will evaluate your case. The nurse can help you find a doctor if your state of health requires follow-up, as in the case of patients with chronic illnesses or mental health problems.
You may have to pay for some specialized services or tests, such as blood tests.
Many medical clinics offer same-day medical consultations.
Schedules and services offered vary from one clinic to another as does the procedure for obtaining services.
Call the clinic to find out how to proceed:
You may have to pay for certain specialized services or tests, such as blood tests.
Is your life or that of someone close to you in danger? Is your health at risk in the short term?
At any time, you can:
Hospital emergencies treat patients based on the seriousness of their cases. For example, a heart attack will be treated before a sprained ankle. For a minor, non-urgent problem, you will be served faster at another place that offers medical consultation.
If you are not sure whether your situation is urgent or not, dial 8-1-1. A nurse from Info-Santé can give you advice and direct you to the best resource for your situation.
Once you are registered in a hospital emergency department, a nurse will evaluate your state of health. After that, you will have to wait to see a doctor. The waiting time will vary depending on the number of patients present and the seriousness of the cases.