Portail du réseau de la santé et des services sociaux de la régionde la Capitale-Nationale

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Fil d'ariane AccueilWhere to see a doctor?

Where to see a doctor?

Do you have a health problem and you want to see a doctor or a nurse the same day?

Do you have a chronic illness and are looking for a family doctor?

There are resources available to help.

A nurse can help you

A nurse from Info-Santé can give you advice about your health problem or that of someone close to you. If necessary, the nurse can suggest the best resource for you to consult. This service is available 24 hours a day, 365 days a year.

Dial 8-1-1

If you already have a family doctor

If you need to see a doctor, find out if your family doctor or usual medical clinic offers walk-in services. It is a good idea to go to your usual clinic, as your medical file is available there. Your test results, treatments and prescriptions will all be kept in the same place.

Click here to consult the list of medical clinics

If you don’t have a family doctor or your family doctor isn’t available

You can arrange a walk-in medical consultation:

Medical consultation in a health network clinic

Health network clinics offer walk-in medical consultations 7 days a week:

  • Days and evenings, Monday to Friday
  • Saturday and Sunday mornings

Before you see a doctor, a nurse will evaluate your case. The nurse can help you find a doctor if your state of health requires follow-up, as in the case of patients with chronic illnesses or mental health problems.

You may have to pay for some specialized services or tests, such as blood tests.

To find a health network clinic

Consulting in a medical clinic

Many medical clinics offer same-day medical consultations.

Schedules and services offered vary from one clinic to another as does the procedure for obtaining services.

Call the clinic to find out how to proceed:

  • Certain clinics only accept patients already registered with them while others are open to everyone
  • In certain clinics, you have to register in the morning to get an appointment during the same day

You may have to pay for certain specialized services or tests, such as blood tests.

To find a clinic that offers walk-in services

If you have a medical emergency or need medical services when clinics are closed

Is your life or that of someone close to you in danger? Is your health at risk in the short term?

At any time, you can:

  1. Dial 9-1-1: an ambulance will arrive rapidly to give you help, you will be billed for the cost of the ambulance trip
  2. Go to the emergency department of the nearest hospital and if possible, with someone to accompany you

Hospital emergencies treat patients based on the seriousness of their cases. For example, a heart attack will be treated before a sprained ankle. For a minor, non-urgent problem, you will be served faster at another place that offers medical consultation.

If you are not sure whether your situation is urgent or not, dial 8-1-1. A nurse from Info-Santé can give you advice and direct you to the best resource for your situation.

Once you are registered in a hospital emergency department, a nurse will evaluate your state of health. After that, you will have to wait to see a doctor. The waiting time will vary depending on the number of patients present and the seriousness of the cases.

Find an emergency medical service